Delete your EasyNeurology account

You can delete your account and its personal data at any time, in the app or by email.

In the app

Open EasyNeurology and sign in.
Go to Profile → Account.
Tap Delete account.

Want a copy first? Export my data, in the same place, downloads your records as a JSON file.

Without the app

Write to support@easyneurology.com from the email address you sign in with, and ask us to delete your account.

Trap — deleting does not cancel Pro

If you have Pro, billing continues until you cancel the subscription in the App Store or Google Play. Cancel it first: Profile → Subscription → Manage subscription.

What is deleted

All personal data linked to your account is removed within 30 days, including:

your email address and, if you joined the league, your nickname;
your time zone and reminder settings;
your learning records: answers, review schedules, mastery, saved items and reports;
your subscription status and the details of your sign-in sessions.

Copies in our backups then expire: within 7 days from the daily backups, and within 90 days from the weekly backup exports.

What is kept

Statistics about questions, such as how many learners answer each one correctly. They are combined across learners and anonymous, so they do not identify you.
Apple’s and Google’s own records of your purchases, which they keep.

More about your data: privacy notice.